The NHS App is being updated with a new look and improved features as part of NHS England’s 10‑year plan to make digital access to healthcare easier and more intuitive.
Over the coming weeks, patients who have automatic updates enabled will begin to see the new layout in the NHS App. Others will receive prompts to update manually. The rollout will begin by the end of March 2026.
What’s changing?
NHS England has redesigned the NHS App based on research involving more than 1,000 users, including accessibility testing.
The updated design aims to make the App:
- Easier to navigate
- More accessible to all users
- Quicker to use for common tasks such as ordering prescriptions or viewing health information
These improvements have been developed with input from healthcare and clinical safety teams, and NHS England is confident patients will adapt quickly to the new layout.
You can read more about the changes, and watch a short video of the new home screen, on the NHS England website:
New look NHS App: What is changing – https://digital.nhs.uk/services/nhs-app/resources/new-look-nhs-app-what-is-changing
Need help?
If you need assistance using the NHS App, our practice team is here to help. Please speak to reception or visit the NHS App support pages for guidance.